What impurities can the water purification cup filter out?
Water purification cups are usually designed to filter some common impurities in tap water to provide cleaner and safer drinking water. Generally speaking, water purification cup can filter out the following common impurities:
Particulate matter: including sand, rust, suspended particles, etc. These particles may be present in tap water, and the microporous filter of the water purification cup can block these particles.
Chlorine: Tap water may contain chlorine, and water purification cups usually contain activated carbon filters, which can effectively remove the chlorine smell and odor in the water.
Organic matter: The filter element of the water purification cup can also filter out some organic matter, such as pollutants, glyphosate, etc.
Heavy metals: The filter element of our water purification cup also has the ability to remove certain heavy metals, such as lead, mercury, etc.
How to time the water purification cup filtration?
The filtration effect of the water purification cup’s filter element will weaken over time, so regular replacement of the filter element is an important step to ensure the water purification effect. The following are some suggestions and general methods for regularly replacing filter elements:
Replace according to time: Generally, it is recommended to replace the filter element at certain intervals, such as every 2 months.
Replace based on usage: Another common recommendation is to replace filters regularly based on actual usage. For example, if the water purification cup filters a certain amount of water every day, it is recommended to replace the filter element after filtering a certain amount of water.
Replace based on water quality: If the water quality in your location is poor and contains more impurities and contaminants, the filter may need to be replaced more frequently.
Use the filter life indicator: Some of our water purification cups are equipped with filter life indicators, which will remind you when it is time to replace the filter element.
How to replace the filter element of water purification cup?
Open the filter element compartment or filter element base of the water purification cup, and remove the old filter element from the filter element base by rotating and pulling.
Check and clean the filter element seat to make sure there is no residue on the filter element seat.
Install the new filter element into the water purification cup, making sure it is properly aligned and secure in place.
Close the filter cartridge compartment or base of the water purification cup and make sure it is closed correctly.
What should you pay attention to when using or before using water purification cup?
Before using the water purification cup for the first time, it is recommended to clean the water purification cup itself to remove possible production residues and dust.
Before each use, check and clean the sink and sealing parts of the water purification cup to ensure that the entire system is clean.
Avoid using the water purification cup with overheated water, as high temperatures may affect filter performance.
Check the service life of the filter element regularly, and do not extend the use of an expired filter element to avoid reducing the filtration effect.
When the water purification cup is not in use, store it properly. Avoid direct sunlight, high temperature environment, and prevent the filter element from being contaminated when the water purification cup is turned upside down.
What should I do if the water purification cup stops leaking after being used for a period of time?
Check the filter element: The filter element may be clogged with scale, particulate matter, or other impurities. Check the condition of the filter element, and if you find dirt or blockage, try cleaning or replacing the filter element.
Clean gutters and seals: Check gutters and seals to make sure they are free of dirt or other obstructions. Clean the tank and seals to make sure they have no issues that could affect the sealing of the water purification cup.
Check the seals: If the water purification cup is equipped with a seal or seal, check its condition. If the seal is worn or damaged, water leakage may result. In this case, it is recommended to replace the seal.
Correct installation: Make sure all parts of the water purification cup are installed correctly. Sometimes, if assembled incorrectly, it can cause water leakage issues.
How to check my order information?
After shipment, if you want to check the order information, you can check the progress through the track order page.
When your water purification cup leaves our warehouse, you will receive an email containing your UPS Express order number. This way you can track the whereabouts of your package in real time and feel more confident.
Can I cancel the order?
After the order is successfully paid, you can check the status of your order in your account orders details.
You can change the order information or cancel the order within half an hour after placing the order and the order has not been processed.
After half an hour, our order will enter the packaging process. Once packaging is completed, the order cannot be canceled.
After successfully canceling the order, the refund will be returned within 1-2 business days, please be patient.